Brandon Ermita is the Technical Support Analyst/Manager of the Department of East Asian Studies, Princeton-in-Beijing (China) and Princeton-in-Ishikawa (Japan) programs of Princeton University.
The Department of East Asian Studies is the home of interdisciplinary scholarly inquiry of Asia (social sciences and humanities) along with language and cultural education at Princeton University, resulting in various technical platforms in Chinese, Japanese and Korean. As an information technology professional (CISSP, CAPM) he works closely consulting with faculty and advising university offices to enhance opportunities when in the classroom and while deployed abroad.
Professional and accredited manager in technical operations, information assurance, and project management. Responsible for consulting with faculty and implementing solutions with professional staff; deploying enterprise- and desktop-level technology; managing communications security, access management, device management, and two-factor authentication to protect privacy and integrity; enterprise-managed services such as Microsoft Exchange, Microsoft SharePoint, DropBox, Google Drive, CrashPlan to assure collaboration. Project manager to direct and lead content owners and web developers through multi-year design and build of Drupal open-source CMS. Advises on IT service management (ITSM), ServiceNow technical management, and multimillion dollar university-wide learning spaces initiative. Successful process management (initiating, planning, executing, monitoring and closing projects) through aligning services with academic faculty and students as well as contacts with academic deans, senior directors, department managers, university engineers, architects, designers, auditors, technicians. Advise on risk management with travel to China, best practices implementation of video conferencing and encrypted messaging, IP networking/firewalls, and HD display technologies to enhance conferences and meetings; while reducing real-world challenges (time/cost/security) for a global department with active projects 12 time zones away in China, Japan, and South Korea and elsewhere around the world.
As an information technology manager at Princeton University, he realizes that information technology professionals can often get enamored with technology, but that effective managers need to keep the primary focus on our organizations' INFORMATION needs.